Statement for sewer service rates shall be provided to customers at intervals established by the Town Manager and ratified by resolution of the Town Council, but billing intervals shall not be more frequent than monthly nor less frequent than quarterly. If billing intervals are less frequent than monthly, the Town shall have the right to average monthly use for billing purposes, including the imposition of surcharges based upon monthly use. Statements shall include any additional charges, tolls, fees, and assessments related to water or sewer utility service, such as late payment penalties, turn-on fees, duplicate bill fees, additional meter reading fees, meter testing fees, and other charges.

Whenever possible, statements for service charges will be directed to the owner of premises served rather than the occupant. When a customer receives service for a number of units through one meter, the Town shall send only one bill to the customer for the service measured by that meter. In no event shall the Town bill the owners of individual units within a multiple-unit building unless service to each unit is metered separately, unless such service has previously been established.

Statements shall be mailed before the specified billing period and shall be payable by the date set forth on the statement. Amounts outstanding after thirty (30) days following the due date shall become delinquent and shall accrue interest at the rate of one and one-quarter percent (1.25%) per month. (Ord. 500 §1, 2004; Amended Ord. 685 §15, 2015; Amended Ord. 757 §2, 2019; Amended Ord. 760 §3, 2019)